Why U-First! ?

If you are caring for someone with dementia, the U-First! Program will help you:

Understand the behaviour changes in a person with dementia
Flag possible changes seen in the person
Interact with skill and understanding
Reflect and report the behaviour
Support the person with dementia and their family caregiver.

You will also learn how to involve the Team in caring for the person with dementia.

The goal of the U-First! program is to offer training to professional care providers in how to improve the quality of the interaction between the formal care provider and the person living with Alzheimer’s disease and other dementias.Based on the P.I.E.C.E.S. best practice methods, we meet the highest standards as mandated by the province of Ontario. A one-day(6 hours) or two 3-hour workshops will train care providers in U-First! and a certificate will be given for completion.

Training is especially designed for people working in community care, acute care, and long-term care.U-First! was introduced in Ontario. To date, almost 8,500 individuals have been trained in the day long U-First! The framework has also been introduced to Nova Scotia, New Brunswick and the Northwest Territories. Learn about the U-First! programs:

Meet our U-First! trainers

Visit our online modules to receive a free introduction to dementia care

Register for a training program

Order U-First! wheels


How do care providers benefit from
U-First! Training?*
  • Increased awareness of the causes of behaviour in people with
  • Improved ability to handle situations that arise
  • Increased teamwork with other staff
  • Increased professionalism
  • Increased ability to prevent aggression
  • Reduced stress
  • *Source: Third Party Survey Data Evaluation December 2007