All behaviour has meaning! To UNDERSTAND what this person is trying to communicate we need to look at the whole person. Review PIECES™ to think about what you already know and what more you need to find out. After you have used PIECES™ to UNDERSTAND this person, flip to U-First!®.
Use your UNDERSTANDING to FLAG or identify which behaviour changes are a concern and which are most important to address first.
Think about how INTERACTIONS with this person may be affecting behaviour or could better support them to minimize behaviour changes you have FLAGGED. How do your Interactions with other members of the TEAM help or get in the way of providing the best care possible?
REFLECT on all that you UNDERSTAND about this person and the behaviour changes you FLAGGED. Decide what information to REPORT or share with others to improve care.
Use what you UNDERSTAND about this person (PIECES™), the situation and the FLAGGED behaviour to think of creative ideas to SUPPORT the person. Work with the TEAM to decide which ideas to try.
Think about who else is or could be part of the TEAM to SUPPORT this person. Use everyone’s perspectives to better UNDERSTAND, FLAG and REPORT behaviour changes. Consider the role you play in the Team and how your INTERACTIONS help create a Team that provides quality care.
U-First!® is an innovative education program for all members of the care team providing direct support to people with behaviour changes due to dementia or other cognitive impairment.
The U-First!® Framework is a person-centred approach that looks at the whole person and is built on the PIECES™ education program.
An education program for those providing direct health care or service in a non-clinical role supporting a person living with dementia or other cognitive impairment.
An education program for health care and service providers who have already taken U-First!® and want to enhance their skills and ability to apply the U-First!® Framework.
A complimentary education program for unpaid care partners (family & friends) supporting someone experiencing behaviour changes as a result of dementia or other cognitive impairment.